Regularly Asked Questions

Everything you need to know about ordering, printing, and delivery
1
How do I place an order?

Select your product, choose the size and options, upload your design, and proceed to checkout. Your order will be processed once payment is completed.

2
Do I need an account to place an order?

Yes, you need to create an account before placing an order. This allows you to track your order, manage uploads, and view order history.

3
Can I order multiple products at once?

Yes, you can add multiple products to your cart and place them in a single order.

4
What file formats do you accept?

We accept PDF, AI, EPS, PSD, PNG, and JPG files. For best results, please upload high-resolution files.

5
What color format should I use?

All printing is done in CMYK format. Please convert your files from RGB or other formats to CMYK to ensure accurate color output.

1
Can I edit my design after placing the order?

Changes are only possible before printing begins. Please contact support immediately if you need to make any updates.

2
Do you provide design services?

Currently, customers are expected to upload ready-to-print designs. Please ensure your files are correct before submitting.

3
Can I see a proof before printing?

We print files exactly as uploaded. Please double-check your design, size, and layout before placing your order.

4
Do you offer double-sided printing?

Yes, some products support double-sided printing. Available options will be shown on the product page.

5
Will the printed size be exact?

Due to the nature of printing materials and finishing processes, slight size variations may occur.